Update issue

Users have the flexibility of updating the issue when more information has been gathered after the initial report.

1

Access the 'Issues' page via the sidebar.

2

Click on the issue card in the Open tab.

3

Click 'Update'.

4

Make the necessary changes to update the issue. Click 'Save'.

In the example below, the user changed the issue from "Servicing" to "Missing" and amended the remarks.

Before

After

5

The changes are reflected on the Open tab.